Welcome to Your Dream Dress! All of the gowns at Your Dream Dress are first quality and 100% Authentic. We only purchase our gowns from authorized high-end couture bridal salons and also directly from the actual designers. Some of the gowns that we offer are brand new and in mint condition. However, most of the gowns that we receive are samples from high-end couture bridal salons or overstock from designers. Most likely, the gowns that are from retail stores have been tried on at least once.
We personally inspect each gown as it is inventoried for any flaws. Gowns are sent to a professional bridal gown cleaner and professional seamstress, if needed, so the gown is in ready to be walked down the aisle condition when the bride receives it. We understand that you want to look your best and strive to offer you a designer gown of excellent quality and condition.
Q: Why shouldn't I buy my designer gown from a retail store?
A: You certainly can purchase your gown from a retail bridal salon. However, why spend $1000's more on the same gown to only wear it for a few hours!! The huge savings can definitely help you afford other items that will make your wedding day amazing! By purchasing your gown from Your Dream Dress, you can have the designer gown of your dreams for 40 to 90 percent less than what is sold in retail stores! You can shop online whenever it is convenient for you, compare prices and styles and save! We are confident that you will enjoy your online shopping experience with us. In fact, we provide a wonderful return policy if you don't absolutely love your gown. Please see our customer feedback page to view what our past brides are saying about us. We enjoy working with our customers to make their dream day come true. Our customer comments are extremely important to us and we strive to make each bride thrilled with their dream dress!
Q: Your Gowns are Gorgeous! Do you sell anything else?
A: Yes. Your Dream Dress offers designer wedding accessories at the same discounts as our designer gowns…40 to 90 percent off the retail price! We have beautiful headpieces, veils, combs, tiaras, shoes, etc to complete your dream look. We are constantly adding new items to our website, so please make sure you list us in your favorites and check back weekly for new listings! Click here for additional questions and answers.
We offer worldwide shipping (excluding Asia).
RETURN POLICY:
We know that you will love your designer gown! However, if you need to return it, we are happy to help. We want you to feel confident that you are choosing the dress of your dreams and your happy with your purchase! Our return policy is listed below and can also be found on our website, under the "Return Policy" section.
If you decide to return the gown, it will need to be shipped back by UPS, USPS or FedEx insured and be received by us within 5 business days in the same condition as it was sent. You will be responsible for the gown until it is received back safely to our location.
Once we receive the gown back, we will inspect it and, if in the same condition as the gown was sent to you, we will refund the price of the gown only. All shipping charges are non-refundable.
If we do not hear from you by email within the first 24 hours of receiving the gown, we will consider the gown satisfactory and no returns/refunds will be accepted.
All returns must be approved by us or the gown/package will be refused / returned to you. Please email us within 24 hours of receiving the gown at customerservice@your-dream-dress.com for us to approve the return. Please note: Accessories are not returnable.
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| All of the gowns at Your Dream Dress are first quality and 100% Authentic. We only purchase our gowns from authorized high-end couture bridal salons and also directly from the actual designers. |
